Do tech terms sound like a foreign language to you? You’re not alone. We compiled the top tech terms every business owner should know (and the terms we get the most questions about). Whether your business has an IT department, or you outsource IT services, an understanding of these terms will help you stay in the know during your next tech talk.

• Cloud computing

Cloud computing is the storage of data and programs over the internet rather than being traditionally stored on a hard drive. Through cloud computing, you can remotely access files and data stored on the cloud. Learn more about the three types of cloud software: private, public and hybrid cloud.

• Virtual Private Network (VPN)

Companies use virtual private networks to connect computers and devices on different servers. VPNs use the internet to connect devices, and work by extending a private network across a public network; the VPN encrypts any data that’s exchange over the internet connection. Therefore, VPNs offer a secure way for companies to send and receive data.

Check out this short video that demonstrates how a VPN works.

• Firewall

A firewall protects a device from viruses and other cyber attacks from incoming web traffic. However, a firewall cannot protect any web traffic or data leaving the device – for best results, it’s important to use a firewall and a VPN together.

• Malware

Malware is a term that refers to any type of malicious software. Malware is defined as a type of software that’s developed to specifically harm another computer or computer system, and can include several types of software:

• Adware
• Spyware
• Worms
• Trojan
• Ransomware

• Phishing

Phishing is the act of illegally obtaining sensitive information by disguising oneself as a trustworthy source. Phishing scams generally take the form as fraudulent emails or websites – the email address or website is made to look like that of a popular brand, or well-known organization. Because of this, users are very likely to fall for these scams, especially if the phishing scam are sophisticated in nature.

Worried that your business is prone to phishing scams? Here’s a checklist of warning signs that indicate a malicious email.

• Patch

A patch refers to an update done to computer software. A patch fixes security vulnerabilities and other bugs, which are often discovered by cyber attacks. Therefore, any data stored in the software prior to the patch could be vulnerable – if this happens, contact your IT company to mitigate any further risks.

• Domain name system (DNS)

When searching for a website, browsers actually need to know the IP address of the site you’re trying to visit. How does your browser find this information? The Domain name system (DNS) is the way a browser translates or matches the name of a website to the IP address for that domain.

• Software as a Service (SaaS)

IT companies provide software to their clients through something called Software as a Service. Businesses pay a monthly fee to use software like CRM systems, financial programs, HR programs, and more; this software is accessed through the internet.

Questions about any of these terms? Feel free to send us a message – we’re here to help you find the tech solutions that meet the needs of your business.